You've probably heard of the Pareto principle, even if you didn't realize it at the time. Here are a few examples:

• 80% of web traffic comes from 20% of your site's pages.
• 80% of customer complaints are caused by 20% of product defects.
• 80% of revenue comes from 20% of your customers.

When writers hit a block, they read. When musicians get stuck, they seek stimulation by listening to music. It's the same with any craft. The more you surround yourself with the work of others in your field, the more opportunities you have to learn, be inspired, and channel those influences back into your own work.

As your business grows, maintaining excellent customer service requires delivering high-quality solutions efficiently and effectively. But balancing the goals that lead to great customer service is a challenge—overemphasize efficiency and your quality may suffer; provide a white-glove experience on every interaction and your customer service cost might bankrupt the entire company.

Sometimes you just need to share a data set. A list of app users who meet certain criteria. A call list for a sales team. You get the idea. Often the next step with shared data sets like these is for someone to export the data as a CSV to do simple explorations in Excel.