Mode Help
Administration
Data Retention
Invite Only
Reach out to Support or CSM to enable this feature
Data Retention Policy
The Data Retention Policy is a new Settings feature that allows Workspace Admins to set a data retention period for Report result data stored in Mode’s system.
Once the feature is enabled:
- Admins will be able to configure a Workspace-level data retention period
- An automated purge process will run nightly at 1 a.m. UTC
- Result data older than the retention period will be deleted from Mode’s system
Retention periods available
- 1 year (default, initially applied to all Workspaces)
- 90 days
- 60 days
- 30 days
- 14 days
- 7 days
Where to find it
Navigate to Workspace Settings → Default Settings → Click on the Data Retention tab Only available to Workspace Admins
What data will be deleted
The following data will be deleted when the creation date is older than the retention period:
- PDFs and preview images of Reports
- Query run result data, Notebooks cell output, and Definitions result data
- Datasets, including those backed by Google Sheets
Query and run histories will remain, but the results will be deleted
If a Dataset isn't likely to be refreshed within the retention period, we recommend setting up a Schedule to regularly refresh the data to avoid empty states or downstream issues (e.g., with Imported Datasets).
FAQ
Q: Can I turn it off?
No. All Workspaces will have a default data retention policy to ensure consistency and compliance across Mode.
Q: Is the API endpoint still accessible?
Yes. The purge API remains available for ad-hoc usage. The Data Retention Policy feature mirrors the same behavior as the API and may replace the need for custom scripts or manual workflows.
Q: Is our result data permanently deleted?
Yes. Deleted data cannot be recovered. You can re-run the data to generate fresh results from your connected data source.
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