Meet the team

Alex Dou

Product Manager

Alex is on the Product team at Mode. He originally hails from Philadelphia (the suburbs, though) and traded it in for big city life. He still feels pangs and yearnings for Wawa hoagies at least once a week. Passions include petting dogs in the park, street/food photography, and the Oxford comma.

Alex Truong

Administrative Assistant

Alex is an Administrative Assistant at Mode. She previously supported the construction of Biotech companies and a hospital as a Project Coordinator. Alex is a self-proclaimed Pho connoisseur and enjoys getting creative in the kitchen during her free time.

Alli Cernoch

Senior Software Engineer

Alli is a Senior Software Engineer at Mode. She began her career on the data analytics team at Burson-Marsteller. In 2014 she moved to San Francisco and learned to code. Before joining the team at Mode she worked as a full-stack engineer at BabyList. Her work playlist of choice is a comprehensive collection of Disney songs, and she holds both Martha Stewart and Rihanna as personal heroes.

Amber Zeise

Recruiter

Amber is a Recruiter at Mode. Before joining the People Team, she worked at UC Berkeley, contributing to several Sexual Violence Prevention teams and striving to create a campus free of harassment and harm. Outside of the office, Amber can be found dancing her way around the city with her friends.

Angela Wu Li

Executive Assistant

Angela is the Executive Assistant to Mode's CEO. She’s enthusiastic about ideas and people, and how they come together with technology. After graduating with a degree in rocks and maps (geology and geography), she began her career traveling the world for Apple before being captivated by the startup world. She enjoys exploring music and food, and writing about everything. This manifests in hobbies like authoring a music newsletter for friends and occasionally writing haikus on Yelp.

Anne Gebbie

Customer Onboarding and Enablement Manager

Anne is Mode's Customer Onboarding and Enablement Manager. She was raised in NYC and is based out of Mode's NYC office. She loves being outdoors (open to any hiking recommendations!) and in the winter months have been picking up cross country skiing. She recently adopted a cavalier cocker spaniel puppy named Ziggy and will hopefully bring him to the office sometime soon.

Anthony Simone

Software Engineer

Anthony is a Front-end Engineer at Mode. He has previously worked to create digital marketing solutions at Elevated Third and loves to work with component-based design patterns. Away from the computer he enjoys yoga, bouldering problems that are just out of reach, and coffee with absolutely any kind of baked good.

Asha Hill

Customer Support Manager

Asha is the Customer Support Manager at Mode, where she provides creative solutions to address customers' analytical technical problems. Before joining the Mode family, Asha worked in academia as an Assistant Mathematics professor. When not on the frontline providing support for customers, she is out traveling the world, hitting the gym, or attempting to become the next big DJ.

Austin Bell

Account Executive

Austin is an Account Executive at Mode. Prior to joining, he worked at Sentieo, a financial technology company in San Francisco. A Bay Area Native, Austin is a passionate fisherman and also enjoys spending time with his pet reptiles and dog.

Austin Bisharat

Software Engineer

Austin is a Software Engineer at Mode. He previously developed software at SF startups such as Nextdoor and Aspen Designs. When he's not behind the keyboard, you can find him in the kitchen. Austin has a particular passion for using technology and science to improve home cooking. He has spent more time than he'd like to admit obsessing over the perfect French fry.

Bailey Douglass

Senior Director, People Operations

Bailey leads the People Operations team at Mode. Previously, she built teams at companies including Affirm, Ripple, and Airware. When she’s not helping Mode’s people team ensure that Mode's employee experience is best in class, she is an active member of the Spinsters of San Francisco and volunteers for a variety of philanthropic organizations. Bailey is commissioner (and current defending champion) of Mode's fantasy football league.

Ben Myerson

Senior Software Engineer

Ben is a Senior Software Engineer with Mode. For the last two decades, he's been making web apps and sites all over the map (geographically, professionally, and technologically), most recently with Bodybuilding.com. When not working, he likes to play disc golf, go hiking with his wife, hang out and talk to his dogs (who only occasionally talk back).

Benn Stancil

Chief Analyst

Benn is the co-founder and Chief Analyst of Mode. Prior to Mode, Benn was an analyst at Microsoft and Yammer, where he helped lead product analytics. Benn also worked as an economic analyst at the Carnegie Endowment for International Peace in Washington, DC.

Bindu Mohan

Staff Engineer

Bindu is on the Engineering Team at Mode. She has previously worked and led teams at Barclays Digital Marketplace, HBO & Company, and Con-way. She is an active member of Women Who Code and volunteers for a variety of philanthropic organizations.

Brett Bergin

Senior Security Engineer

Brett is currently a Senior Security Engineer at Mode. Previously, Brett worked as a Systems Security Manager for Amazon Web Services. Brett has spent the last 8 years working in a variety of Information Security roles and has a strong passion for the Python programming language. Outside of Mode, Brett spends time with his family, friends, and lovable dog Panda.

Brian Libicki

Senior Product Manager

Brian is on the Product team at Mode. He's humbled by the chance to help analysts and data scientists find signals in the noisy world of big data. Brian's approach has been shaped by experiences ranging from building enterprise digital marketing and SaaS solutions to localizing and scaling consumer ed tech products worldwide. These days, his product philosophy can be boiled down to a quest to find what matters, and to find the simplest path to deliver it. Brian wishes he was better at dropping witty puns but doesn't beat himself up over it.

Brittany Miller

Software Engineer

Brittany is a Software Engineer at Mode. She previously worked for two universities focused on making college affordable. She hails from Minnesota and perpetually rejoices in the Bay Area’s lack of snow & ice. She loves theater, cooperative board games, learning to surf, and is basically obsessed with escape rooms.

Brynn Gitt

Software Engineer

Brynn is a Software Engineer at Mode. Previously she worked at Academia.edu. When she's not working, she enjoys running, playing field hockey, and reading.

Carlos Hernandez

Enterprise Customer Success Manager

Carlos is an Enterprise Customer Success Manager at Mode. He has extensive experience managing clients from all industries (tech, marketing & advertising, consulting, etc.). In a previous life, Carlos worked as a fixed income sales trader at Morgan Stanley. Fun fact, he left the NYC finance life behind to travel through Central and South America for 9 months.

Chloe Follis

Customer Success Manager

Chloe is a Customer Success Manager at Mode. Prior to moving to San Francisco, she worked as a Field Guide for a Wilderness Therapy program in the North Woods of Wisconsin. When she’s not at Mode, you can find her on a quest for her next backcountry adventure or sitting down with a pair of knitting needles and a good podcast.

Chris Davis

Manager - Customer Success

Chris manages the Customer Success team at Mode. He was the first salesperson at Mode and previously worked at Yammer in a sales function. He is comfortable with silence and dreams of being a retired racecar driver.

Chris DiYanni

FP&A Manager

Chris is Mode's Financial Planning & Analysis Manager. Previously, he worked as a Finance & Strategy Consultant at PagerDuty and Retail Solutions, Inc.

Christin Price

Senior Manager, Business Strategy & Operations

Christin Price is the Senior Manager, Business Strategy & Operations, at Mode. Prior to joining the team, she co-founded Neat Capital, an eMortgage startup, then was an early hire at Point.com, a platform enabling homeowners to convert their home equity into cash. Despite labeling herself a generalist, her true love is numbers. For fun, Christin plays outside. Her favorite activity is scrambling: unroped low-grade rock climbing. She has summited 43 of the the 58 14,000-foot-plus peaks in Colorado, and two of the 15 14ers in California.

Claire Dickson

Employee Experience Manager

Claire is the Employee Experience Manager at Mode. Having a background in HR and office management in her hometown of London, she relocated to San Francisco 4 years ago to experience the famous start-up life first hand. Claire loves organizing events and volunteering experiences, and is an amateur food photographer in her spare time.

Cody Becker

Enterprise Customer Success Manager

Cody is an Enterprise Customer Success Manager at Mode. He served in the Navy before earning his MBA from The Rady School of Management at UCSD, where he focused on business analytics and entrepreneurship. He has worked at various startups and has a passion for working with clients to help them achieve their goals. When he is not at work you can find him hiking in the Sierras or spending time with his dog at a local park.

Conner Sunday

Customer Success Manager

Conner is a Customer Success Manager at Mode. Before joining the team, he worked in experiential marketing, beverage sales, and for the nation's second largest student-run philanthropic organization raising money for Children's Miracle Network Hospitals. When not in the office, Conner can be found traveling the world, challenging himself to a killer workout, or capturing life's most interesting moments through his iPhone camera.

Curtis Mitchell

Software Engineer

Curtis is a software engineer at Mode. He was previously on the engineering team at Ayasdi and before getting into web development and data visualization he worked as a data analyst for an energy consultancy. When he isn't in front of a computer he is probably reading a good history or sci-fi book, walking his dog, or baking a new cookie recipe.

Danielle Skinner

Recruiter

Danielle is a Recruiter on the People Team at Mode. She has previously recruited for Citi, Verizon, and Korn Ferry in the tech and campus recruitment space. When she's not recruiting, she enjoys exploring San Francisco's foodie scene, coffee shops, and dog parks.

Deborah Kim

Customer Success Manager

Deborah is a Customer Success Manager at Mode. Prior to joining the team, she held marketing roles in the tech startup space. Outside of work, she enjoys being in the outdoors and going on photoshoots with friends.

Derek Steer

CEO

Derek Steer is the CEO and co-founder of Mode. Prior to co-founding Mode in 2013, Derek was an early member of Yammer's Analytics team. There, he led sales and monetization analytics, drawing upon his experience on the monetization analytics team at Facebook and his background in antitrust economics. Derek's passion is training the next generation of analysts. He is the author of SQL School and a mentor at Insight Data Science. Outside the office, you can find him biking up Mt. Tam, checking out the latest exhibit at SFMOMA, or stuffing his face at the local taqueria.

Don Readhimer

Senior Account Executive

Don is an Enterprise Account Executive at Mode. Most recently, he held sales roles at Radius, Marketo and Salesforce. Based just north of Dallas, Don enjoys playing golf, fishing, watching college football (Gig 'Em Aggies!) as well as building memories with his wife and two children, Abby and Kyle.

Erik Larson

Senior Account Executive

Erik is a Senior Account Executive at Mode. He attended Columbia University in New York before returning to his hometown of San Francisco. Prior to joining Mode, Erik was one of the early members of Twilio's go-to-market team where he was an Account Executive for over five years. Before Twilio, he managed an Inside Sales team at Tata Communications. Erik is passionate about helping customers solve business challenges with technology and data. When not in the office, you can find him on the ski slopes, the beach, or the trails in Tahoe or Mill Valley with his wife and kids.

Feather Osborn

Software Engineer

Feather is a Software Engineer at Mode. Born and raised Seattleite, but would rather curl up in bed reading comics than go hiking. She likes making things and fixing things.

Femi Agbabiaka

Senior DevOps Engineer

Femi is a DevOps Engineer at Mode. Previously he worked at LinkedIn and Sprout Social. His core competencies include an innate ability to sense a charcuterie plate within a 5 block radius and a gift for staring disapprovingly at computers. When he's not doing those things, he can be found tending to his home server farm, hiking, or biking around Oakland.

Francisco Mosqueda Rodriguez

Customer Analyst

Francisco is a Customer Analyst at Mode, helping people with a variety of questions while also educating them to get the best experience from our product. He previously worked for a pharmacy benefits manager, providing concierge service and taking escalated calls from members/providers. His hobbies include playing/watching sports, playing video games, and going on long walks with his Miniature Aussie dog, Kirby.

Franklin Clark

Senior Software Engineer

Franklin is a Senior Software Engineer at Mode. Previously he built web-based applications at Prosper Marketplace and SF Station. He is interested in raw vegan food and finds that Mediterranean food translates well to the raw diet.

Grant Miller

Account Executive

Grant is an Account Executive at Mode. He hails from Chicago and graduated from Santa Clara University with degrees in Economics and Political Science. When not at Mode, he is usually enjoying the outdoors, playing sports, or working towards his pilot's license.

Gulnara Mirzakarimova

Senior Software Engineer

Gulnara is a Senior Software Engineer at Mode. Prior to Mode, she worked with numerous tech startups where she built everything from webapps to a node server powering extensive data analytics. One of her favorite personal projects was a programming language that she designed and created, called Unicorn. Outside of work, you can find her snowboarding across the United States looking for a fresh powder.

Heather Rivers

CTO

Heather is the CTO of Mode Analytics, where she leads engineering, product, design, and security. She's been writing software for 15 years—from games on her graphing calculator in high school, to computational linguistics in college, to a variety of Bay area tech companies, including Yammer and Microsoft. In her free time she can be found backpacking, playing ukulele, building guerilla libraries, and hanging out with her dog.

Helen Porter

Executive Assistant

Helen is proud to be Mode's first Executive Assistant! She grew up in the Outer Sunset and holds a BA in history from UC Santa Cruz - go Banana Slugs! Helen loves dancing, all things food, traveling new places, exploring the Bay, reading, and has just recently discovered the joy of music festivals. She has 5 brothers, 3 nephews, and an awesome partner, all of whom she probably talks about too much. Helen has worked a huge variety of jobs, including nanny, special education teacher (high school), waitress, choreographer, camp director, robotics coach, and office manager! She also has the unique distinction of having dislocated the same knee twice, which she does not recommend.

Hien Phan

Director Sales Enablement

Hien leads Sales Enablement at Mode. Previously, he helped sales teams succeed at SocialChorus, Singularity University, and Sixgill LLC.

Hunter Havens

Senior Account Executive

Hunter is a Senior Account Executive at Mode. Before relocating from Dallas, he built his sales career in the analytics space at a variety of startups. When not in the office, he's out exploring the world with his wife Julia and Vizsla pup, Noah.

Hunter Henninger

Outbound Sales Development Representative

Hunter is an Outbound Sales Development Representative at Mode. He is native of Portland, OR, and recently graduated from Colorado College after playing varsity lacrosse and studying mathematical economics. When not working hard at Mode, he enjoys sports, music, video games, and eating food.

Irene Shoikhet

Senior Brand Designer

Irene is a Senior Brand Designer at Mode. She’s passionate about storytelling, fostering brands, and building design systems from the ground up. Most recently, she led brand and design at Avalere Health, a healthcare policy company. After work, you can find her concocting new recipes in the kitchen, scouting for mid-century furniture and art, or venturing out to see new music.

James Gardner

Outbound Sales Development Representative

James is a Sales Development Representative at Mode. Prior to joining Mode, he worked at Tracker Corp, an immigration compliance software company in San Francisco. James hails from Moscow, Russia, and when not at Mode you can find him reading books on a variety of topics, spending time outdoors in nature, volunteering, or cooking delicious food.

Jason Young

DevOps Engineering Manager

Jason is the DevOps Engineering Manager at Mode, building infrastructure and helping to make the lives of software engineers a little easier. He previously worked as an SRE at Oscar Health Insurance and Squarespace. Jason tries to keep his laptop closed when not at work, and instead enjoys the expansive natural beauty of the North Bay and organizes for health and housing justice.

Jay Landro

Senior Software Engineer

Jay is a Front-end Engineer at Mode with an insatiable appetite for learning about accessibility, performance, and bleeding edge technologies. In between submitting PRs you can find Jay caring for houseplants, spinning reggae vinyl, or running tech for contemporary performances.

Jefferson Leard

Software Engineer

Jefferson is a Backend Engineer at Mode. He worked previously at Fandor and is always looking for ways to help those around him. When not at work he can be found playing with his pug Hobbes, having brunch, or if its a particularly good day, cheering on his favorite basketball team.

Jenn Wong

Software Engineer

Jenn is a Software Engineer at Mode. In past lives, she worked as a civil and structural engineer, barista (coffee snobbery included), and customer engagement manager, and she's most well-known for creating the San Francisco "poop map". She's a huge proponent of social justice, co-leading the League of Women Voters SF Observer Corps. You'll often find Jenn traveling the world speaking at conferences, bouncing between crafty projects, or snapping pics of her cat, Fry.

Jessica Schimm

Content Marketing Manager

Jessica is Mode’s Content Marketing Manager. Previously she led content at Reelio (an influencer platform acquired by Fullscreen) and prior to that, helped strengthen the community of female founders as an editorial assistant at Women 2.0. When not immersed in research, Jessica can be found running in SF, FaceTiming her friends in NYC, or scoping new reads at her local book store.

Jeuel Wilkerson

Software Engineer

Jeuel is a Software Engineer at Mode. Before joining, he worked on teams that built out web-apps to help users discover insights from data science. In his free time, Jeuel likes to read, play video games, or perform music at sleepy cafes in the Richmond District on San Francisco!

Jinyan Shen

Customer Engineer

Jinyan is a Customer Engineer at Mode. She started her career as a Market Analyst in China and her most recent role before joining Mode was a consultant for a philanthropic organization. Jinyan knows Cantonese, Mandarin, English and a little bit of 5 other languages (JavaScript, HTML, CSS, SQL and Python).

Joel Carron

Data Science Manager

Joel is the Data Science Manager at Mode, where he manages the Data Science team and works with the Sales, Marketing, and Product teams to answer business questions and creates open-source reporting resources for customers. Before joining the Mode team, Joel was Data and Analytics Lead of Global Community Operations at Uber. A DC-area native, Joel moved to San Francisco in 2015. On the weekend, you're likely to find him reading crime fiction at one SF's many parks or playing chess.

John Wojciechowski

Customer Engineer

John is a Customer Engineer at Mode, racing against time and customer curiosity to help each person get the best possible experience out of our product. Before joining Mode, he worked in retail banking and community development. When not working to support Mode’s customers, he spends his time tinkering with gadgets, exploring a galaxy far, far away, and catching up on the crime-fighting adventures of his favorite costumed heroes.

Johnny Kelley

Customer Success Manager

Johnny is on the Customer Success team at Mode. Previously, he worked in analytics at Viacom. When he isn't analyzing data, you can find him in your local coffee shop playing the guitar, piano, or attempting to sing.

Jonathan Cowperthwait

Senior Product Marketing Manager

Jon’s career includes running product marketing for the analytics company awe.sm and leading marketing of the JavaScript registry npm, as well as time served in the worlds of advertising and public relations agencies. After attending the University of Chicago, he returned to his native Bay Area because it doesn’t snow there.

Jonathan Rosario

Customer Engineer

Jon is a Customer Engineer at Mode. Prior to joining the team he worked at Getaround, a peer-to-peer car sharing platform, as an Operations Coordinator. When he's not looking at or working on code you can find him hiking, playing pickup at a local park, learning piano (hopefully by the time you read this he has figured it out) or trying to learn a new skill.

Josee Smith

People Operations Business Partner

Josee is the People Operations Business Partner at Mode, where she spends her days building out people programs and empowering managers to be as effective as possible. Her focus at work is on creating an environment of collaboration, consistent feedback, and transparency. Before coming to Mode, she spent some time exploring the legal world as a paralegal at an employment law firm. In her free time, she enjoys reading and taking pictures of her cat.

Josh Ferguson

Chief Architect

Josh is a co-founder and Chief Architect at Mode. Previously, he built and managed the data engineering team at Yammer. Before that he spent about 10 years building web applications at a variety of companies. When he's not obsessing about data and visualizations you can probably find him taking a sip from a scorpion bowl or wandering around Disneyland with a corndog.

Josh Susser

Senior Software Engineer

Josh is a Senior Software Engineer at Mode. He got his start doing Smalltalk at Xerox back before OOP was cool, tends to write a lot, and founded and ran the Golden Gate Ruby Conference in San Francisco for a few years. He's fond of sci-fi novels, healthy cooking, and unhealthy puns.

Juliette Gil

Customer Engineer

Juliette is excited to be helping data people access and visualize their data in a more enjoyable environment as a Customer Engineer at Mode. Prior to coding, she worked in the hospitality industry as a Concierge at a luxury NYC hotel. She enjoys traveling, hiking with her dog Leroy Jenkins, and is most happiest catching a nice sunset view!

Kaitlin Hart

Senior Account Executive

Kaitlin is a Senior Account Executive at Mode. Kaitlin has built her career by focusing on customers needs and delivering solutions that solve problems. Prior to joining Mode, she worked at a variety of startups and has moved throughout the country. When not working, she’s taking photos of her pup Kallie (Khaleesi) and spending time with her husband exploring the PNW.

LH Caalim

Customer Success Manager

LH is excited to join the Customer Success team here at Mode. Prior to Mode, LH was a financial advisor and helped build out the customer journey at a fintech startup. LH grew up in Hawaii and ended up playing rugby and directing a dance team at a school located on the other side of the country. Outside of work, you can find LH engaged in various social justice initiatives, dancing, Olympic lifting, playing the drums and the piano, traveling, and concocting raps and slam poems.

Lauren Badia

Senior Account Executive

Lauren is a Senior Account Executive at Mode. Prior to joining the Mode team, Lauren worked at Salesforce and Forrester Research, with a hyper focus on helping customers achieve both short-term and long-term success by bringing teams together. Lauren's genuine curiosity in helping her customers also translates over into her personal life, as she loves to learn and explore new cultures. As an avid fitness, nutritionist and animal lover, you can find her either pushing herself and others to be their best or find her at the SF SPCA every Saturday. Often called by those who know her as the "Most interesting woman in the world", she is always on the quest to learn and understand new things.

Lauren Pfeiffer

Recruiter

Lauren is a Recruiter at Mode, supporting growth on the engineering team. Previous to Mode, she was at OneSignal, Entelo, and Aerotek. In her free time, she is most likely eating sushi, cuddling by a fire, or at the Reno Rodeo.

Leqi Long

Software Engineer

Leqi is a Software Engineer at Mode. She previously worked at YouTube as Partner Monetization Support. She plays Chinese zither and currently enjoys playing Overwatch.

Lindsay Hertz

Software Engineer

Lindsay is a Software Engineer on the front-end team. Prior to joining Mode, she built web apps at Salesforce and Yerdle. Before that, she worked as a cheesemonger, and still loves sharing cheese knowledge with others. When she isn't coding, you'll likely find her halfway through a crafting project wondering if she should start another.

Lizz Harrell

VP Customer Success

Lizz leads Customer Success at Mode. A customer champion and growth-driver, she brings go-to-market and leadership experience to the team from fast growing companies like Marqeta, Adyen, Bolt, and Cvent. Outside of her professional mission, she is a passionate Razorback football fan, global explorer, and proud mom of two dachshund mixes.

Lora L. Abe

Senior Software Engineer

Lora is on the Back-End Engineering team at Mode. In former lives she was an actress, a writer, a long-distance cyclist, and a dancer. She is currently working on becoming a future former cellist and ocean farmer. Peanut butter is her jam.

Marco Rogers

Senior Software Engineer

Marco is on the Engineering Team at Mode. He is a senior engineer and leader with a history at companies like Yammer, Microsoft, Lever and Clover Health. His experience building web applications has taken him through many parts of the stack, from frontend to infrastructure. He enjoys being active in the community on everything from technical topics to diversity, equity and inclusion. He also tweets occasionally.

Maria Nguyen

Recruiting Coordinator

Maria is a Recruiting Coordinator at Mode. Prior to Mode, she spent the last few years working in Office Management. In her spare time, Maria enjoys traveling and binging reality tv.

Mary Lee

Senior Director, Enterprise Customer Success

Mary is the Head of Enterprise Customer Success at Mode. Mary was previously the Head of Enterprise Customer Success and Managed Services at BrightEdge and consulted Fortune 100 companies on digital marketing strategy. Mary's experience also includes management consulting working with firms such as IBM and PriceWaterhouseCoopers. Mary graduated from the UC Berkeley Haas School of Business with an MBA and Duke University (dual major).

Matt Knopp

Director, Infrastructure Engineering

Matt leads the Back-End Engineering Team at Mode. Previously he ran Infrastructure Engineering at Yammer/Microsoft. Outside of Mode, Matt spends his time raising two Tamaskan dogs, racing cars, cooking, and learning to draw.

Maura Ginty

CMO

Maura is Mode's Chief Marketing Officer. Previously, she was a marketing executive at Bridge & Maeve Consulting, and CMO at One2Team, an all-in-one enterprise work management platform designed to help complex companies tackle market disruption.

Max Edmands

Back-End Engineering Manager

Max is a Software Engineering Manager at Mode, on the backend team. They like thinking about systems - digital, interpersonal, and ecological ones. When not at work, they are a clandestine librarian, an amateur bookbinder, a creator and appreciator of immersive art, and executive assistant / chef / gofer for a very energetic whippet.

Megan Hogan

Recruiting Manager

Megan manages the Talent Team at Mode. In her previous position she helped Metaswitch grow their international sales and engineering teams. Along with a budding interest in floral design, she enjoys strength training in the gym and walking her dog through the streets of San Francisco.

Megan Kard

Senior Product Designer

Megan is a pragmatist on the design team at Mode. Most recently she was working end-to-end with start-up clients and acting as ScrumMaster for product teams at Tradecraft. Passionate about UX strategy and novel user interactions, Megan can be found dissecting design structures and disappearing down research rabbit holes. When not at the office, she's playing instruments, frolicking in parks and going on photoshoots.

Michael Stock-Matthews

Senior Software Engineer

Michael is an engineer at Mode. He likes eating various foods and hiking in the East Bay.

Mike De Carlo

Product Manager

Mike is a Product Manager at Mode, and his coworkers call him 'MDC.' Mike spends his days shaping how the product should work, greasing the wheels of Product Design and Engineering, and ushering projects from conception to delivery, while the plant on his desk somehow manages to stay alive through all of it. Before Mode, Mike worked on multiple Operations teams at Facebook. While away from his keyboard, you can find him trying out different pasta sauce recipes, brewing beer, or exploring the incredible state of California.

Mike Yoon

Senior Software Engineer

Mike works as a Front-End Engineer at Mode, coding in Typescript. Previously, he has worked up and down the stack at companies including Airware, ScoreBig, and RazorFish.

Miki Rezentes

Senior Software Engineer

Miki is a Software Engineer at Mode. Before joining Mode, she worked at various other startups, often in the security space. She spent almost 2 decades as a homemaker focused on her 5 kiddos before becoming a software engineer. When Miki isn't at the keyboard, she prefers to be with her family and/or at the skate rink on quads. Miki has coached approximately 20 high school sports teams (mostly volleyball), capturing 2 state championship trophies.

Nan Yu

VP Product

Nan runs the Product Management team at Mode. He has worn many hats over the course of his career across Engineering, Product, and Design.

Nate Coleman

Data Scientist

Nate is a Data Scientist at Mode, helping to drive data-driven decisions across the Product, Sales and Marketing teams. Prior to Mode, Nate worked as an analyst/data scientist in the economic consulting and financial services industries. When Nate isn't running code, he can be found running the streets and trails in the Bay Area, training for his next marathon. If you see him out on the road toss him a friendly wave, or a snack. He loves snacks.

Nate Festinger

Senior Customer Engineer

Nate is a Senior Customer Engineer at Mode, where he’s thrilled to help the talented team create a world-class customer experience! Nate comes to Mode from the Success team at Import.io. Before discovering code, Nate worked in music as a pianist, accompanist, and composer. He loves backpacking the California wilds and is happiest when at least 10,000 feet above sea level.

Neha Hystad

Product Manager

Neha is a Product Manager at Mode, where she brings her experience building tools for marketers to the team. When she's not at work or trying to keep her garden alive, Neha enjoys hiking with her dog and indulging in sci-fi novels and TV shows.

Nicole Rankin

Recruiter

Nicole is a Recruiter at Mode. Previously, she was on the Recruiting team at an indoor vertical farming company called Plenty. In her free time, she loves hanging out with friends & family, exploring the outdoors, and eating pizza.

Nicole Yee

Software Engineer

Nicole is a Software Engineer at Mode. In her free time, she's most likely to be found atop a snowcapped Sierra riding a snowboard.

Nishi Patel

Senior Product Manager

Nishi is on the Product team at Mode. Prior to joining Mode, she's worked on product teams in a wide range of industries and technologies, with her latest being in a direct-to-consumer subscription food company. The coolest product she worked on was an IoT device for tracking product movement on retail shelves; managing a large data science work stream was eye-opening for her to see all the gnarly things that could be built through data insights and analysis. Outside of work, she is always looking for the next best pizza place or finding the best spot for wine and cheese (carbs and cheese are her favorite food groups).

Oliver Sanford

Senior Software Engineer

Oliver is a Senior Software Engineer at Mode. A lifelong coder, he's been writing Ruby and JavaScript since 2007 for everyone from startups and agencies to Fortune 100 companies. When he's not at work, you can find him cycling on the back roads of Marin or caring for an oversized collection of houseplants.

Oskar Diaz

IT Support Assistant

Oskar is Mode's IT Support Assistant. Prior to working at Mode, he was a Genius Admin at Apple and worked various roles there over 9 years.He is originally from Southern California and came to San Francisco to study International Relations at SFSU. He is passionate about photography and cinematography as it's a great excuse to explore the Bay Area.

Patrick Menzel

Senior DevOps Engineer

Patrick is a Senior DevOps Engineer at Mode and helps manage, maintain and develop infrastucture. Previously he worked for Roostify, an online home mortgage processing company, where he worked initially as a developer and then transitioned to DevOps. Prior to working in tech, Patrick worked as a senior paralegal for a private law firm. Outside of work, he enjoys being active, camping, hiking, playing basketball and a variety of other activities. He is also a DIEHARD Warriors fan.

Paul Thurlow

Director, Front-End Engineering

Paul shepherds the talented Front-End Engineering Team for Mode. His engineering career has woven through the likes of Microsoft, Yammer, and Yahoo to bring him here. His top life achievements include being a quarter finalist in an office Street Fighter tournament, finding a parking spot right under his apartment, and remembering to brush his teeth this morning.

Punit Buch

Front-End Engineering Manager

Punit is a Front-End Engineering Manager at Mode. Before relocating from D.C., he worked to build exceptional products for a variety of fields including telecom, video, data analytics and travel. He loves all things JavaScript and has a passion for developing processes and efficiencies to make engineers' lives easier. In his time off, he’s an avid sports fan and enjoys traveling.

Rachele Gastelum

Customer Analyst

Rachele is a Customer Analyst at Mode. Previously, she worked as an Operations Coordinator at a middle school in the Bay Area. When she's not at the computer, you can find Rachele on Mission Breakout at Disneyland, watching the Dodgers, or spending time with family.

Rafae Bhatti

Director, Security and Compliance

Rafae is the Director of Security and Compliance at Mode. He has previously set up and managed security compliance programs at startups, first at New Relic (pre-IPO), and then at HealthTap. Prior to that, he has worked at larger companies (IBM, Oracle, Accenture, PwC) in technical and advisory roles. When he is not thinking about managing security and compliance risks, he is working toward a law degree, helping college students learn real world security concepts as a part-time educator, or planning the next travel destination to go explore with his family (most recently hiked the Great Wall of China).

Ramón Pineda

Senior Account Executive

Ramón is an Account Executive at Mode. Born and raised in San Francisco (yes, there are a few of them left), and holds a MS in Chemistry. He has worked at various start-ups, and in the last few years has focused on solving Data and Analytics challenges for customers. He is passionate about teaching, mentoring, and collaborating with customers and colleagues. When not at work, he spends his time with his wife and friends cooking and playing games, and you can typically find him in and around Golden Gate Park with his dog, Izzy.

Rebecca Sorensen

Senior Product Designer

Rebecca is on the Product Design team at Mode. Previously, she worked at Sumo Logic where she designed user-centered solutions and helped to scale the team by establishing DesignOps. When she's not designing or creating spreadsheets, she loves to read cookbooks and dream about cake. The easiest way to befriend her is by talking about the latest seasons of reality TV, particularly The Bachelor or Survivor.

Richard Tu

Account Executive

Richard is helping provide companies with the right tools to analyze data as an Account Executive at Mode. Previously, he graduated from the University of California Davis with a degree in Managerial Economics. When he is not at Mode, he is either playing sports, getting brunch, or at a concert.

Roberto Salcido

Senior Customer Analyst

Roberto is a Senior Customer Analyst at Mode where he assists users with writing SQL Queries and creating interactive visualizations. He previously did similar work at an education technology company. His hobbies include playing/watching sports, camping, and traveling across Latin America.

Ruth Galpin

Customer Success Manager

Ruth is a Customer Success Manager at Mode. Prior to Mode, Ruth spent the last 10 years managing customers in pre- and post-sales roles across FinTech, IT & Networking, and MarTech . Outside of work, you can find Ruth sipping on a delicious cup of coffee, spending time at her local CrossFit gym, and enjoying life with her husband and son.

Ryan Kennedy

Senior Software Engineer

Ryan is a Senior Software Engineer at Mode. Born in the Silicon Valley, Ryan left town for college before returning to spend 18 years wandering the Silicon Valley. Ryan has shipped software at places like Excite@Home, Yahoo!, Netflix, Yammer, Microsoft, and YouTube, with roles in frontend, backend, and infrastructure teams. Outside of Mode, Ryan spends time with his family and jogs the Sawyer Camp Trail in hope of rediscovering the long distance running mediocrity of his youth.

Sadavath Sharma

Pre-Sales Data Analyst

Sadavath is a Pre-Sales Data Analyst at Mode. Previously he has helped decision makers at Fortune 500 companies make sense of the huge chunks of data they sit on. Outside of work, he enjoys being close to nature and trying spicy dishes with non-fizzy beverages.

Sam Weick

SDR Manager

Sam manages the SDR team at Mode. In a prior life, he was a bicycle salesman by day and a chemist by night. Sam hails from Southern California and studied at San Francisco State. When he's not at Mode, Sam can be found in a yoga class, tinkering with bikes, or at a local brewery.

Samantha Novak

Senior Product Designer

Sam works on the Product Team to develop designs that keep both functionality and aesthetics in mind. Previously, she designed mobile and cloud solutions at TechSmith. She is determined to make analyzing data more approachable and collaborative for everyone, and to use design thinking to empower others. When she isn’t whipping up punny empty state illustrations, she’s likely cooking and eating cheesy concoctions or dressing up for impromptu nights of karaoke.

Shalini Grassi

Senior Software Engineer

Shalini is a Senior Software Engineer at Mode. Previously she worked at Oracle, developing web apps for the marketing team. Outside work she enjoys time with her family and their adorable pet Moonie, her first cat whom she adores, even though she's a dog person. She enjoys traveling, reading, and trying out new cuisine.

Shekinah Smith

Software Engineer

Shekinah is a Software Engineer at Mode. Prior to Mode, she was at Apple working on internal applications. She's originally from the Caribbean but lived in North Carolina for 15 years before moving to California. When she's not coding, she loves to travel, play video games and try new food.

Simran Brar

Sales Development Representative

Simran is a Sales Development Representative at Mode. Prior to joining, he graduated from the University of Southern California with a degree in Business Administration. When not in the office, he's out exploring the world and/or keeping up with his many interests. He also takes great pride in being from Sacramento.

Simran Brar

Sales Development Representative

Simran is a Sales Development Representative at Mode. Prior to joining, he graduated from the University of Southern California with a degree in Business Administration. When not in the office, he's out exploring the world and/or keeping up with his many interests. He also takes great pride in being from Sacramento.

Stefanie Biaggi

Recruiting Coordinator

Stefanie supports the Recruiting team at Mode. She previously was an admin for a non-profit agency and for an e-commerce company. For fun, Stefanie enjoys macrame and exploring new cities and countries with friends and family.

Stormy Adams

Software Engineer

Stormy is a Software Engineer at Mode. Previously he worked at Flickr and Yahoo where he helped deliver high quality user experience and managed user authentication systems. When he's not working, he enjoys playing video games, chasing tennis balls, and exploring the various realms of theoretical physics.

Sushma Xavier

Senior Account Executive

Sushma joins Mode as a Senior Account Executive, with a background in both business development and software sales. Previously, Sushma was at Fastly, where she built out their partner program strategy and was an early member of their sales organization. When she's not at Mode, you can find her spending time with her husband and daughter, hiking, or trying new foods. She also loves singing, dancing and has a passion for the performing arts.

Swasthi Malladi

Sales Development Representative

Swasthi is a Sales Development Representative at Mode. She is a native of the South Bay, and recently graduated from the University of California San Diego with a degree in Political Science. In her free time, Swasthi enjoys being outdoors, cooking, and reading a good book.

Talia Trilling

Software Engineer

Talia is a Software Engineer at Mode. Prior to Mode, she worked as an engineer at a food tech startup as well as at a large enterprise company, and in another life, as a tutor and teaching assistant for Psychology classes. When not at work, she likes playing video games, taking on new crafting projects, and having strong opinions about fictional characters.

Tayler Mehit

Campaigns Manager

Tayler is aiding data-driven customers at Mode as the Campaigns Manager. Previously, she built out an international specialty coffee program as Director of Wholesale for Four Barrel. When she's not at Mode, she's likely soldering silver jewelry, riding a bicycle, or drinking coffee while finishing a podcast.

Teo Evanick

Controller

Teo is Mode's Controller. Previously she worked at Officengine, which provides back office support for various start-ups in the Bay Area and around the country. Before that she was a Controller for a law firm in Naples, FL. She is originally from Bulgaria. When she is not doing debits and credits, she loves to take road trips (domestically and internationally), garden, hike, and watch all available reality shows on Bravo.

Tracy Cheon

Brand Designer

Tracy is a Brand Designer at Mode. She is passionate about creating a delightful design and illustration with stories. Previously, she worked with a data-capturing company and a software development agency as a UI Designer. When she's not working, you can find her in the gym.

Ushashi Chakraborty

Director, Back-End Engineering

Ushashi is Director of Engineering, Backend, at Mode. She has previously led consumer web teams at Groupon and written accounting software at Microsoft. She has traveled through 17 countries, 7 of which she was solo, and plans on growing those counts but only as prime numbers. She is a Second City Training Center Chicago alum and loves comedy. However, she often tells jokes that only she finds funny.

Vince Saldivar

Senior Account Executive

Vince is a Senior Account Executive at Mode. Prior to joining Vince built his sales career in the analytics space at Sumo Logic, where he helped Enterprises leverage their machine data through Operational and Security analytics. When he’s not at Mode, you can find him in the mountains hiking, biking, or snowboarding.

Vy Cu

Software Engineer

After a few years of getting lost in wanderlust, Vy came to San Francisco and learned how to code. She started out as a full stack engineer, but quickly figured out backend is better suited for her nerdy nature. When she's not coding, she's either pedaling up big hills or learning about marine wildlife.

Wendy Chin

Senior Director, Revenue Operations

Wendy leads Revenue Operations at Mode. She is passionate about optimizing Go-To-Market and scaling organizations for growth. Her work ethic and DNA were developed at Silicon Graphics, Scient and Mercury Interactive. She loves to bake and dreams of opening her own bakery one day.

Wes Heavner

VP Sales

Wes is Mode's VP of Sales. Previously, he led sales teams at Radius Intelligence. A UT-Austin grad, he's made his home in Austin and spends a lot of his free time playing golf.

Ying Luo

Product Manager

Ying is on the Product team at Mode. Prior, she was the first product analyst at a fintech startup and was actually the one who led the market research and onboarding of Mode there! She wants to leverage her experience to help companies become data savvy and improve analysts' lives. Outside of work, you can most likely find her running along the Embarcadero, playing with her Westie pup, or jet-setting to another country.

Zac Farrell

Senior Software Engineer

Zac is a Senior Software Engineer at Mode. Prior to Mode, he built technology for retail/ecommerce (eBay & Magento) and aerospace (Blue Origin). Zac has spanned the full stack, but settled on the back-end. Outside of software, he likes to create things in the physical works - hobbies such as cooking, woodworking, and gardening. He also loves spending time with his wife, son, and two dogs.