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Product

SQL Editor

Query your connected data sources with SQL

Notebooks

Use Python and R for advanced analysis

Visual Explorer

Explore and visualize large datasets with ease

Reports & Dashboards

Present and share customizable data visualizations

Helix data engine Embedded analytics Integrations Security
Customers

Resources

Resource Center

The data scientist toolbox

Blog

We actually work pretty hard on this

Learn SQL

Answer data questions with SQL

Learn Python

Analyze business data with Python

Help & Support Data newsletter Developer Visual Explorer Field Guides Example Gallery

Company

About Us Team Values Careers

Mode's GDPR Readiness

Last Modified: Sep 24, 2021

We are committed to protecting you and your data

Mode is committed to meeting the requirements of the General Data Protection Regulation ('GDPR'). The GDPR is a landmark EU data privacy law, effective May 2018, which affects both European and non-European businesses. The GDPR expands user data privacy rights and standards for any organization that handles EU citizens' personal data, regardless of its location.

Mode's security infrastructure

It is our utmost priority to keep our customers' sensitive data and information safe. Mode adheres to industry-leading standards to manage our network, secure our application, and set policies across our organization. Mode security documentation, as well as reports from third-party auditors, are available upon request.

For more information on our policies, please visit our Security page.

Mode's data processing addendum ('DPA')

Mode's DPA is available to all organizations using Mode. The DPA certifies that Mode will process all personal data in accordance with the applicable data protection laws, including GDPR requirements. The DPA can be found here.

Mode subprocessors

Mode engages certain third-party data processors ('subprocessors') to assist in providing the Mode Service. Existing Mode subprocessors and the functions they provide are listed below.

Name Function Entity Country
Amazon Web Services Data storage and processing United States
Fastly Content delivery network ('CDN') United States
Google Cloud platform Data storage and processing United States
Intercom Customer support platform United States
Segment Log and route application event data United States
Snowflake Computing Analytics infrastructure provider United States
Honeycomb.io Logging infrastructure provider United States
Salesforce, Inc. Customer relationship management and marketing automation software United States
Appcues In-application guiders and user engagement software United States
Mailgun Technologies, Inc. Communications technology provider United States

For all subscribers who have executed Mode's DPA, Mode will provide advance notice of any proposed updates to the list of subprocessors used. We update this list regularly so that you are informed of the scope of subprocessing associated with the Mode Service.

Stay in the loop

This page will be revised over time to reflect any GDPR-related updates. If you have questions, please reach out to us at privacy@modeanalytics.com.

See also Terms of Service Privacy Policy ToS Amendment for Government Copyright and DMCA Policy

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